WHY DOES QUALITY ASSURANCE MATTER?
Quality assurance increases the chances of success - for your project and your company. When done consistently and well, QA:
Protects your reputation by catching - or even preventing - bugs and glitches that alienate users and/or clients
Improves your bottom line by reducing the likelihood of budget overruns, delayed releases, and costly hotfixes
Provides confidence by making sure your software actually does what you think it should (and that it stands up something unexpected happens)
WHY SHOULD I HIRE YOU, AND NOT JUST DO IT MYSELF?
Ever tried to proofread your own work, then realized later on that you missed something? We have, too. But at Matrix Multiplier Consulting, we are more than just a second pair of eyes, and your product is more than just a manuscript:
We look at the big picture: It can be easy to get caught up in your latest feature, or the one use case you’ve spent lots of time detailing. We have the experience to pinpoint edge cases you might not think of, and to highlight how changes in one area might affect your product as a whole.
We represent all your users: Not just the ones who use your product just like you would, but the ones on different browsers and devices, the ones who are up at midnight making mistakes, the ones with vision, mobility or other impairments that need accessibility accommodations, and more.
We help you make informed choices: No matter how many bugs we find, we won’t make you fix anything. But by testing your software and documenting issues, we provide you with information you need when making big decisions: Are we ready to ship? What might our users encounter? What should we focus on next?
WHAT CAN YOU DO FOR ME?
Matrix Multiplier Consulting can help you with any or all of the following quality assurance services:
Training: We can provide training to you and your staff on some of the principles of good QA, and we can provide you with guidelines and templates to use on your own.
Planning: We can help you consider quality assurance from the beginning of your project by identifying your areas of greatest risk, guiding you through key QA conversations with stakeholders, and reviewing your requirements and acceptance criteria to make sure they’re specific and testable - a process which often helps avoid bugs in the first place. (See our Project Management services for other ways we can assist with communication and requirements.)
Execution: We can actually test your software, web application, or website, including areas such as:
Functionality testing: Everything from testing that your CMS website is configured like you intended to making sure your custom application fulfills security and regulatory requirements. This includes making sure your software works as expected, handles a variety of inputs, and when it fails, it fails gracefully.
End to end testing: Got multiple systems and need to make sure everything gets from Point A to Points B, C, and beyond? Whether it’s checking form submissions, making sure email notifications send, or validating database data, we can make sure things work top to bottom and back to front.
Browser compatibility and device testing: We can check websites and web applications against a variety of different browsers, tablets, and phones, using a mix of physical and virtual devices to get the coverage you need.
Accessibility testing: We can screen the various facets of your website using web accessibility tools to ensure compliance with a variety of standards, and we can even use screen readers to ensure your site works for a wide range of users.
Content: We can help make sure the right material makes it onto your site, through:
Manual migration: Looking to move content from an old website to a new one? We’ve planned and executed content migration strategies across tens of thousands of pieces of content. Whether is mapping old content to a new structure or doing the grunt work of getting content migrated, we can help.
Content review: Looking for actual proofreading - finding broken links, making sure your content and images hang together, checking fonts and styles, and so on? Our attention to detail can help you here, too.